Pyne-Davidson Internet File Transfer Guidelines

General information for e-mail or FTP file transfers

Fonts and multiple files should be placed in a folder and made into a compressed file format regardless ofsize. This will prevent Unix/FTP file corruption in addition to faster file transfers.

Please name your compressed files alpha-numerically and do not use spaces or special characters in the file name (dashes and underscores are fine).

E-mail — Files 3 MB and under can be sent via e-mail to your Customer Service Representative.

Ginny Munoz: gmunoz@pyne-davidson.com
Wendy Fornaciari: wendy@pyne-davidson.com

Larger file transfers can be sent to Pyne-Davidson’s FTP site using any FTP program
(e.g. Fetch for the Mac, FTP Explorer or FTP lite for the PC) or Windows Explorer on the PC.

Using a FTP Utility

•Sending To the Pyne-Davidson FTP Drop folder
Host: ftp.pyne-davidson.com
User Name (ID) PDftpguest
Password 237eyedrop
Directory drop

Note: This folder is set for “write only” for privacy of your files so ignore the “WARNING:
permission denied” message. It’s important that you contact your CSR to inform us
when your file transfer has completed and to indicate the file’s name so we can start
processing your print order promptly.

• Picking up files from the Pyne-Davidson FTP site uses the same information above except you will retrieve the files from the Outgoing folder.

Note: This FTP/Outgoing folder is set for “read only” so you can only copy from this folder.

Using Windows Explorer

Note: If this does not work you will need to change your Internet Options/advanced
settings to“Enable FTP folder View (outside of Internet Explorer)”

• Open any Windows Explorer folder or volume (example: “My Computer” or any folder that may be
on your desktop). In the address bar at the top typeftp://ftp.pyne-davidson.com and then press
enter. You will get an error message 530 Guest login disabled. Click OK, then go to File/Login as... (Vista users right-click in the window and choose Login as...).This will bring you to the dialogue
box you need to type the user name and password shown above. You can then copy to the drop
folder or pick up files from the Outgoing folder.

Note: This folder is set for“write only” for privacy of your files so ignore the “WARNING:
permission denied” message. It’s important that you contact your CSR to inform us
when your file transfer has completed and to indicate the file’s name so we can start
processing your print order promptly. See CSR’s e-mail addresses above.

Phone: 860-522-9106
Toll Free: 800-673-2487

Click here to ask questions or request a quote

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